• Delivery Model
    Customer Relationship Managers

Delivery Model

ITBrainiac’s Delivery Model has evolved over the last decade to accomplish critical goals and keep up with the ever-changing industry standards.

Relevant in the staffing industry

To stay relevant in the staffing industry, IT initiatives must be foolproof. Our hybrid delivery model is a combination of onsite, offsite and offshore models. Our carefully designed project management and quality assurance practices help us achieve high quality and add value to our clients’ organization.

A prudently designed delivery model helps achieve speed in submitting quality candidates quickly. Our submission to placement ratio is possible based on submitting thoroughly vetted, spot-on profiles for requirements we receive. Our clients know they can count on us to provide them with the right candidate within the first week, from the time of the req sent out to offer and acceptance.

Our proven delivery model helps us meet crucial goals like:

  • Nationwide Coverage:

     Experienced recruiters in 6 offices nationwide gives our clients 24/7 coverage in all time zones.

  • Speed of Delivery:

      We’ve closed requirements within the first 24 hrs of receiving it from our clients.

  • Accuracy:

      We submit 2-4 spot-on profiles per requirement which enables us to maintain our high submission to placement ratio.

  • Reassign:

     Clients do not like to let go of good talent, so once a project is over, most of the candidates we place get transferred to a different project or branch office to continue supporting the client.

ITBrainiac brings you:

 An experienced team of 65 recruiters up to date with the latest supply chain practices

  Customer Relationship Managers (CRMs) that have built strong working relations with our end-clients.

  A separate designated payroll and receivable team department maintaining time/attendance sheets and invoice reporting functionality.

  A veteran Sr. Account Manager that is the primary point of contact for each client, who is in constant touch with the client to keep current with all client needs, request and policies.

 A knowledgeable Junior Manager, specific to the Sr. Account Manager, who assists and acts as a middle man between Sr. Account Manager and the team of recruiters.

  An onsite-offshore model that provides 24/7 coverage through all 3 times zones here in the US, Canada and Puerto Rico.